Privacy Policy

Dear User,

We present our revised Privacy Policy, which aims to guarantee the protection of your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

1. Collection and Processing of User Data

Pure Essence Algarve SPA, headquartered at Edifício Poço Novo, Estrada Vale Formoso, 332 L J 1, 8135-148 Almancile with the Legal Person Identification Number (soon to be available) (hereinafter “ASM”) may request the User to provide personal data, such as name, address, telephone, e-mail, among others, for specific purposes, such as:

  • Provision of services: reservations, massages, treatments, online shopping;
  • Billing and collection;
  • Marketing and communication: newsletters, offers, events;
  • Improving the user experience on the site: analysis of consumer profiles, personalization of content.

2. Subcontractors

ASM may use subcontractors to process User data, always in strict compliance with the law and this Privacy Policy.

3. Data collection channels

User data may be collected directly (in person, by telephone, by e-mail, through the Website) or indirectly (through partners or group companies).

4. General Principles Applicable to the Processing of User Data

User data is processed lawfully, fairly and transparently, for specific, appropriate and relevant purposes, limited to what is necessary, accurate and up-to-date, in a secure and confidential manner.

5. Use and Purposes of User Data Processing

User data is used for:

  • Spa services;
  • Billing and collection;
  • Making pre-bookings;
  • Recruitment and Selection;
  • Marketing and communication;
  • Improving the User experience on the Site;
  • Provision of other services, such as newsletters and opinion polls.

6. Transfer of Data Outside the European Union

User data is not made available to third parties outside the European Union. In the event of future transfer, ASM will ensure compliance with the applicable legal provisions.

7. Rights of Users (Data Subjects)

7.1 Right to Information:

The User has the right to be informed about:

  • Identity and contact details of the ASM and the Data Protection Officer;
  • Purposes of data processing;
  • Data recipients;
  • Transfer of data to third countries;
  • Data retention period;
  • User rights (access, rectification, erasure, limitation, opposition and portability);
  • Automated decision-making, including profiling.

7.2 Right of Access to Personal Data:

The User has the right to:

  • Obtain confirmation of the processing of your data;
  • Access your data and obtain information about processing;
  • Receive a copy of your data.

7.3 Right to Rectification of Personal Data:

Users have the right to request that their data be rectified if it is incorrect or incomplete.

7.4 Right to Erasure of Personal Data (“Right to be Forgotten”)

Users have the right to request the deletion of their data in certain situations, such as:

  • The data is no longer necessary for the purpose for which it was collected;
  • The User withdraws their consent;
  • The User opposes the processing;
  • The data is processed unlawfully.

7.5 Right to Limitation of Processing of Personal Data:

The User has the right to request the limitation of the processing of their data in certain situations, such as:

  • Challenge the accuracy of the data;
  • The processing is unlawful and the User opposes the deletion of the data;
  • ASM no longer needs the data, but it is necessary for the User for the purposes of declaring, exercising or defending a right in legal proceedings.

7.6 Right to Personal Data Portability

The User has the right to receive their data in a structured, commonly used and machine-readable format and to transmit this data to another data controller, provided that the processing is automated and based on consent or contract.

7.7 Right to Object to Treatment

Users may object to the processing of their data, particularly for direct marketing purposes or when the processing is based on ASM’s legitimate interests. ASM will cease processing unless it has compelling legitimate grounds which override the User’s rights.

8. Procedures for the Exercise of Rights by the User

User rights can be exercised by emailing algarvespamassage@gmail.com. Requests will be answered within a maximum period of one month, which may be extended in cases of greater complexity.

9. Personal data breaches

In the event of a personal data breach likely to cause a high risk to the User’s rights and freedoms, ASM will report the occurrence within 72 hours.

10. Changes to the Privacy Policy

ASM reserves the right to change this Privacy Policy at any time. Significant changes will be communicated on the Site, and the date of the last update will be present at the top of the document.

11. Applicable Law and Jurisdiction

This Privacy Policy is governed by the GDPR and Portuguese law. Any disputes will be submitted to the jurisdiction of the courts of the district of Lisbon.

Data Protection, Transparency and Your Control

Your privacy is important to us. ASM is committed to providing transparency and control over your personal data, ensuring compliance with its legal obligations and guaranteeing your rights.

Contact us

If you have any questions or concerns about privacy and data protection, please contact us at algarvespamassage@gmail.com.

Thank you for your trust in us!